Has your gym changed the types of classes they offer or business hours due to the pandemic? These kinds of situations are considered “material change” and you may be able to cancel your gym membership under BC’s consumer protection law. Find out more in this video!

To access our cancellation forms, visit the Consumer Help page. Still within the first 10 days of your gym membership? Then you can cancel your contract without any reason. Find more about it here.

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About Consumer Protection BC

We are responsible for regulating specific industries and certain consumer transactions in British Columbia. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on your concern, another organization may be the ones to speak to; other times, court or legal assistance may be the best option. Explore our website at www.consumerprotectionbc.ca.