If you’ve suddenly been inspired to commit to a fitness membership (gym, yoga, spinning, boxing, etc.), you may be entering into a continuing services contract. Consumer Protection BC regulates aspects of these contracts, including your cancellation rights. You are within your rights to cancel within the first 10 days, no matter what. So, if you’ve started wondering how dedicated you are to your 2018 fitness regime, here are some things for you to consider within the first 10 days of your contract…

  1. How realistic are you being with your time?

    For the first 10 days, make a tally of how often you use your membership. It’s easy to make lofty time commitments when you are excited about a new opportunity, but make sure you are realistic about how often you will be able to go/attend and break down if the costs are worth it. Setting honest and realistic goals is important to achieve what you set out to do and, in this case, is good for your wallet too.

  2. Have you factored in all the little extra costs?

    Whether it’s workout wear, a yoga mat, exercise gear, or parking costs, it can add up! it’s important to consider these expenses and factor them into your budget when you make a commitment to a fitness membership.

  3. Is this a “now” commitment or a year-long (or longer) commitment?

    If you think that your love for yoga might be a fleeting romance, you may want to rethink a year-long membership. If you’re the kind of person who jumps from one fitness obsession to the next, you may be better off with short-term fitness commitments. You know yourself best, so make the right decision for you.

  4.  Do you foresee any changes that could affect your ability to commit?

    Consider the year ahead and make an informed decision. Are you getting surgery on your knee later in the year? Are you planning a move that might take you further from the gym than you’re willing to commute? Is your favourite yoga instructor switching studios soon? Life happens and things change unexpectedly, but if you can foresee some changes down the road then you’re ahead of the game.

  5.  Are there other options for fitness that better suit your lifestyle?

    If you think you might have a hard time committing to a full year, some places offer discounted 10 class passes, short-term memberships, and cheaper unlimited access for the first month (for first time users). Shorter commitments also allow more flexibility with your workouts. For instance, if you prefer to exercise outdoors in the summer months, you’re not tied to a year-long membership that you’re not using.

Okay, got it! I’m ready to commit!

If within the first 10 days, you’ve decided to stick to your membership, then keep on keepin’ on and good luck to you and your fitness goals!

Oh boy, I think I’ve made a mistake…

It’s easy to get swept up in the moment – this doesn’t mean you’re not serious about your goals, it just means you might need a more flexible option! If you’ve decided that you want to cancel your membership, then print off and complete our cancellation form and send it directly to the business in a way that allows you to get proof of delivery (registered mail, fax or email). Keep copies for your records and be sure to follow up with the business. It is always a good idea to confirm a contract cancellation; the law gives the business 15 days to respond. If you run into any problems cancelling your membership and getting a refund, contact us directly.

If you want more information about your rights, visit our page on cancelling gym memberships.

About Consumer Protection BC

We are responsible for regulating specific industries and certain consumer transactions in British Columbia. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on your concern, another organization may be the ones to speak to; other times, court or legal assistance may be the best option. Explore our website at www.consumerprotectionbc.ca.


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