
Legal services & complaint processes
Q&A: A debt collector is calling me. What should I do?
This week we’re talking about debt collection calls – a topic we hear about often. Find out how we respond when we get this question from consumers.
Posted on 2021-04-22 :: Add a new comment
The scoop on refunds, returns, and exchanges
Wondering what your rights are when it comes to refunds, returns, and exchanges? You’re not alone. This is one of the common questions we get from consumers. Here’s the scoop when it comes to refunds, returns and exchanges in BC.
Posted on 2020-01-17 :: Comments (11)
What can be done with my ashes when I die?
We get this question a lot. We’re going to tell you what’s allowed, what’s not allowed, and how to make sure your ashes are spread where you want them to be.
Posted on 2019-03-07 :: Comments (33)
Issue with a cell phone/TV provider? What to expect from the CCTS
Posted on 2019-02-06 :: Comments (9)
Be an awesome complainer: what to do before you call us
Posted on 2019-01-25 :: Comments (2)
My experience claiming compensation after a cancelled flight in Europe
Posted on 2018-12-12 :: Comments (5)