We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Another mortgage lender signs agreement to abide by BC’s mortgage discharge rules2024-10-25Decision summary: four home inspectors have licence suspended for not having insurance2024-10-15Decision summary: home inspector has licence suspended for not having insurance2024-09-24More news... Getting collection calls? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Trying to return a car? Salesperson at your door? Got a taxi complaint? Buying an event ticket? Sign up to get tips & alerts Recent consumer tipsTips to help you save money this holiday seasonHow to plan around product delays and shortagesDear Consumer Protection BC: vehicle questionsOnline shopping fails: your options if you don’t like your productOnline orders: who is responsible when you don’t get your package?Doing a reno? Don’t forget these contract detailsMore tips…
