Are you in the business of booking travel? By law, any person or business that provides travel services to the public needs a licence. Travel services include transportation, accommodation, or another service that is combined with transportation or accommodation. If you operate from a retail location, are home-based, or consider yourself to be an independent contractor, you still need a licence. All locations need to be licensed. 

Travel agents are not allowed to work from a virtual office or a non-permanent place of business. What is a virtual office?

There are two types of licences; one for travel agents and one for travel wholesalers/ accommodation providers. Your business model may need both.

Read the Business Practices and Consumer Protection Act.
Read the Travel Industry Regulation.

How to get licensed

Licence application forms

To be completed by the Head Office:

To be completed by the home-based travel agent or location manager: