Contact us

Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen), hən̓q̓əmin̓əm̓ (Hun’qumyi’num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples and ancestors, and our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work.

Hours of operation
8:30 a.m. to 4:30 p.m. (PST), Monday through Friday.
We are closed on statutory holidays.

General phone number
Toll-free: 1.888.564.9963

Email
For licensed businesses: operations@consumerprotectionbc.ca

Website
For consumer help: consumerprotectionbc.ca

Fax
250.920.7181

Mailing address
PO Box 9244 Victoria, BC V8W 9J2
Victoria office location: #321-3600 Uptown Boulevard, Victoria, BC V8Z 0B9
Burnaby office location: #200-4946 Canada Way, Burnaby, BC V5G 4H7

Do you want to reach our motion picture classification team?

Toll-free: 1.888.564.9963
Fax: 604.320.1663
Email: classadmin@consumerprotectionbc.ca

Are you a reporter?

Contact our communications team with questions or interview requests.
Email: media@consumerprotectionbc.ca

Check out our media room for more information and resources.