Consumer Protection BC is a provincial regulator. We are responsible for licensing and regulating specific industries and certain elements of certain consumer transactions. The topics we will speak to publicly are outlined in our Licensed Industry Overview.
Please note we will not provide comments or interviews on issues that fall outside of our mandate; however, we will do our best to help connect you with the appropriate organization.
Our media releases, web notices and recent enforcement actions are published on our homepage.
Interested in learning more about deceptive acts and practices? We’ve created a backgrounder to provide an overview.
Please direct interview requests and questions to our Communications Coordinator at 778.747.0303 or media@consumerprotectionbc.ca. We will do our best to help you however we won’t comment on or disclose details of an active investigation.
You are invited to use our logo, as appropriate. For versions of our logo or photos of our corporate spokesperson, please send us an email to media@consumerprotectionbc.ca.
You can subscribe to get emails with helpful consumer information, alerts about breaking news, scams and high-impact business failures (that we regulate); or you can also choose to get monthly emails that highlight our last four blog posts — each packed with useful tips.
Online disruptions: Over the last week we have been experiencing technical difficulties with our website and MyAccount. We are working on resolving the issues and minimizing the inconvenience to you. Thank you for your patience.
