Our reconsideration process

By law, if you disagree with one of our determinations (a formal decision or action), you have the right to request a reconsideration (an appeal). A request for reconsideration may be made for any decision, order or ruling that relates to:

  • A compensation fund
  • A licensing decision
  • A compliance order
  • A Direct Sales Prohibition Order
  • A notice imposing an administrative penalty

There is a two-step process for a reconsideration: the decision to hear the reconsideration and the actual reconsideration of the original decision. When we agree to reconsider a decision, we may confirm (no changes), vary (change elements) or cancel the original decision.

Read our reconsideration policy and procedures.