We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Several BC funeral directors and embalmers fined for violating educational requirements2021-05-06Consumers seeking refunds for cancelled travel have rights under BC law2021-04-28Decision summary: Decks4life.com ordered to refund consumer2021-04-27More news... Get a refund for cancelled travel Start a complaint Need to cancel a contract? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Salesperson at your door? Sign up to get tips & alerts Recent consumer tipsQ&A: What should I do if a business checks my credit without my consent?Can my travel voucher or credit have an expiry date?FAQ: Refunds for cancelled travel servicesQ&A: A debt collector is calling me. What should I do?How to protect yourself from income tax scamsTop 6 tips to protect you from scammersMore tips…
