We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: travel agency has licence suspended for failing to maintain security2023-11-20Decision summary: home inspector has licence suspended for not having insurance2023-11-20Decision summary: travel agent ordered to comply with consumer protection laws2023-10-20More news... Getting collection calls? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Gym membership contracts – rules for businesses Look up a business Trying to return a car? Salesperson at your door? Got a taxi complaint? Buying an event ticket? Sign up to get tips & alerts Recent consumer tipsBC regulator helps consumer out of unlawful contractBC consumer stays a step ahead by knowing her rightsDoes my gift card have to be used all at once?5 things to consider when making end-of-life decisionsPayday loans: two things you need to knowEnd-of-life arrangements: Can I cancel a preneed funeral contract? More tips…
