We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Ming Xu has home inspector licence suspended for not having insurance2022-05-24The Government of BC is looking for input on consumer experiences2022-05-17Decision summary: Reliable Speedy Loans fined for violating consumer protection laws2022-05-12More news... Salesperson at your door? Gym membership contracts – rules for businesses Get a refund for cancelled travel Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Need to cancel a contract? Sign up to get tips & alerts Buying an event ticket? Recent consumer tipsPayday loan or a high-cost credit product? How to tell the difference.6 things to know before signing a high-cost credit agreementSalesperson at your door? 6 good signs to watch forWhat is a high-cost credit product?Shrinkflation: how to avoid paying more for less at the grocery store6 tips to prepare for floods and wildfires in BCMore tips…
