We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: licence suspensions for two BC home inspectors without insurance2021-07-21Decision summary: BC funeral directors and embalmers fined for violating educational requirements2021-07-19There are new rules for live event ticket sales2021-06-30More news... Get a refund for cancelled travel Start a complaint Need to cancel a contract? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Salesperson at your door? Sign up to get tips & alerts Buying an event ticket? Recent consumer tipsBC coupleās spring skiing plansĀ go downhill fastĀ BC consumer wins fight against airline for refundĀ BC Ballet studio keeps frustrated parents on their toesĀ Top tips for choosing a debt relief service that keeps its wordWatch out for the paving scam!Q&A: Do I have the same rights when buying in-store vs. online?More tips…
