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COVID-19: consumer info & resources
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COVID-19: updates for our licensed businesses
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COVID-19: your travel bookings
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We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

Decision summary: Home inspector fined for violating BC’s consumer protection laws

2021-01-20

Decision summary: CARE Funeral Services fined for breaching compliance order

2020-11-23

Consumer Protection BC in-person inspections begin again

2020-11-12

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Salesperson at your door?

Information for our licensed businesses

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Recent consumer tips

Do you use prepaid credit cards? You should read this

Online orders: who is responsible when you don’t get your package?

5 active scams to keep on your radar this time of year

5 tips for safe online shopping this holiday season

Door-to-door sales: a consumer story

Door-to-door sales: your cancellation rights