We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Andy Yuen Design Inc. fined for violating BC’s consumer protection laws2018-12-10BC payday lending regulator follows data trail to uncover widespread issues in sector & returns nearly $900,000 to borrowers2018-12-06Decision summary: Licence suspended for Big Rich’s Adult Video for violating BC’s consumer protection laws2018-10-29More news... Need consumer help? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? File a claim with the Travel Assurance Fund Sign up to get tips & alerts Recent consumer tipsMy experience claiming compensation after a cancelled flight in EuropeBe careful with the “Secret Sister” gift exchangeThe savvy shopper’s guide to groceries – Part 2The savvy shopper’s guide to groceries – Part 15 tips for setting up an “uh-oh” fundMoney and power saving tips for FallMore tips…
