We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: BC debt collection company has licence suspended for violating consumer protection laws2021-06-10Consumer Protection BC and the Government of Ontario film classification agreement ends2021-06-08Decision summary: licence suspensions for several BC home inspectors without insurance2021-05-28More news... Get a refund for cancelled travel Start a complaint Need to cancel a contract? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Salesperson at your door? Sign up to get tips & alerts Recent consumer tipsQ&A: I’m having issues with my contractor. What can I do?Moving to a new place? Here are 8 things you can do to prepareAir Canada refunds: what you might not knowCancelled travel plans: 4 scenarios and what to doQ&A: What should I do if a business checks my credit without my consent?Can my travel voucher or credit have an expiry date?More tips…
