We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Government proposes law changes to strengthen protections for British Columbians who use alternative high-cost credit products2019-02-26Decision summary: Kearney Funeral Services fined for misleading information in their contracts2019-02-14Decision summary: Woodland Funeral Home fined for breaching an Undertaking2019-02-14More news... Need consumer help? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? File a claim with the Travel Assurance Fund Sign up to get tips & alerts Recent consumer tipsDo I pay tax on a gift card?What can be done with my ashes when I die?What you need to know about bailiffsDoing a reno? Don’t forget these contract detailsIssue with a cell phone/TV provider? What to expect from the CCTSBe an awesome complainer: what to do before you call usMore tips…
