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COVID-19: consumer info & resources
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We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

Decision summary: two BC funeral directors ordered to comply with educational requirements

2021-10-07

Decision summary: licence suspension and fine for funeral director/embalmer for breaching a compliance order

2021-10-06

Decision summary: two BC funeral directors and embalmers fined for violating educational requirements

2021-08-23

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Recent consumer tips

Caution your loved ones about the “hang-up delay” scam

Online shopping fails: your options if you don’t like your product

What to know about bringing a vehicle to BC from another province

5 things to budget for if you’re a new homeowner

BC couple’s spring skiing plans go downhill fast

BC consumer wins fight against airline for refund