We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Reliable Speedy Loans fined for violating consumer protection laws2022-05-12Decision summary: three funeral directors/embalmers ordered to comply with educational requirements2022-05-12Decision summary: Kamloops Funeral Home ordered to comply with consumer protection laws2022-05-06More news... Salesperson at your door? Gym membership contracts – rules for businesses Get a refund for cancelled travel Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Need to cancel a contract? Sign up to get tips & alerts Buying an event ticket? Recent consumer tipsSalesperson at your door? 6 good signs to watch forWhat is a high-cost credit product?Shrinkflation: how to avoid paying more for less at the grocery store6 tips to prepare for floods and wildfires in BCCrypto scams: what to watch out forHow to spot scam texts like a pro (with examples)More tips…
