We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: West Canadian Reservations fined for violating BC’s consumer protection laws2021-03-02Decision summary: Wiebe & Jeske Burial & Cremation Care Providers found to have deducted more money than allowed when arranging preneed funeral services contracts2021-02-19Consumer Protection BC CEO, Rob Gialloreto, internationally recognized as an Inspiring Leader2021-02-02More news... Start a complaint Need to cancel a contract? Salesperson at your door? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? File a claim with the Travel Assurance Fund Sign up to get tips & alerts Recent consumer tipsTips to help you identify trustworthy informationVideo: resolving issues with businesses during the pandemicDo you use prepaid credit cards? You should read thisOnline orders: who is responsible when you don’t get your package?5 active scams to keep on your radar this time of year5 tips for safe online shopping this holiday seasonMore tips…
