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  • Getting calls from a debt collector?

    Learn about what to do

We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

 

What's new?

Decision summary: HVAC company ordered to comply with consumer protection laws

2023-05-25

Decision summary: home inspector fined for failing to provide required information

2023-05-05

Decision summary: Sidhu Travel ordered to reimburse partial inspection costs

2023-03-23

More news...

Salesperson at your door?

Gym membership contracts – rules for businesses

Thinking of getting a high-cost loan?

Information for our licensed businesses

Look up a business

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Buying an event ticket?

 

Recent consumer tips

A sunset over a pagoda in Japan, representing traveling like a pro.

6 tips to help you travel like a pro

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6 tips to help you stick with an exercise routine

A dog wearing glasses, looking at their credit report

How to fix an error on your credit report

A woman speaking to a telemarketer on the phone

5 rules you may not know about telemarketing calls 

How to talk with your loved ones about their end-of-life wishes

How to talk with your loved ones about their end-of-life wishes

5 rules you may not know about payday loans 

More tips…

Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen), hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples and ancestors, and our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work.

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