We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?News release: New consumer protection laws take effect August 1, 20262026-02-05General update: Consumer Protection BC issues RFP notice for website redesign2026-01-26Decision summary: Consumer Protection BC suspends travel agent and wholesaler licence2026-01-22More news... Issue with an online purchase? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Issue with a car purchase? Salesperson at your door? Got a taxi complaint? Issue with an event ticket? Sign up to get tips & alerts Recent consumer tips5 things to consider in the first 10 days of your fitness membershipHoliday shopping online? Here’s how to protect yourselfOur top consumer tips for the holidaysOnline orders: who is responsible when you don’t get your package?10 details that must be in your fitness contractHow to cancel a fitness contract if the services changeMore tips…
