We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

Decision summary: Bath Time Innovations fined and ordered to refund consumer after violating BC’s consumer protection laws

2019-10-21

Decision summary: licence suspensions for several BC home inspectors without insurance

2019-10-18

Consumer Protection BC agrees to classify certain films for distribution in Ontario

2019-10-07

Need consumer help?

Information for our licensed businesses

Look up a business

Trying to return a car?

Getting collection calls?

Got a taxi complaint?

File a claim with the Travel Assurance Fund

Sign up to get tips & alerts

Recent consumer tips

Worried about funeral costs? Here are your rights in BC

Getting a home inspection? These 4 things need to be in your contract

5 things to consider before you sign up for a meal kit service

How do you know if a link is suspicious?

Do you know what to look for in a privacy policy?

Booking travel online: 3 red flags of travel fraud