We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Kearney Funeral Services fined for misleading information in their contracts2019-02-14Decision summary: Woodland Funeral Home fined for breaching an Undertaking2019-02-14Decision summary: Nexus Holidays Vancouver Inc. fined for violating BC’s travel regulations2019-02-05More news... Need consumer help? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? File a claim with the Travel Assurance Fund Sign up to get tips & alerts Recent consumer tipsIssue with a cell phone/TV provider? What to expect from the CCTSBe an awesome complainer: what to do before you call us3 tips to get prepared for tax season3 easy tips to avoid theft from “shoulder surfers”We asked, you answered. The results of our 2017 Facebook community survey.My experience claiming compensation after a cancelled flight in EuropeMore tips…
