We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Kamloops Funeral Home fined for violating BC’s consumer protection laws2019-06-13Decision summary: Bath Time Innovations fined and ordered to refund consumer after violating BC’s consumer protection laws2019-06-11Decision summary: Speedy Cash fined for violating BC’s payday lending regulations2019-06-11More news... Need consumer help? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? File a claim with the Travel Assurance Fund Sign up to get tips & alerts Recent consumer tipsShopping online? 5 red flags to watch out forDoor-to-door sales: refer a friend, lose a friend?How long will it take a hacker to crack your password?Confirm purchase? Make sure you see these 4 things first!Email from your boss? Make sure it’s not a scammerCredit checks: do they affect my credit score?More tips…
