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We are a provincial regulator.

We license certain sectors and offer information & referrals to the public.

 

What's new?

Decision summary: Ming Xu has home inspector licence suspended for not having insurance

2022-05-24

The Government of BC is looking for input on consumer experiences

2022-05-17

Decision summary: Reliable Speedy Loans fined for violating consumer protection laws

2022-05-12

More news...

Salesperson at your door?

Gym membership contracts – rules for businesses

Get a refund for cancelled travel

Information for our licensed businesses

Look up a business

Trying to return a car?

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Buying an event ticket?

 

Recent consumer tips

Money on table representing payday loans and high-cost credit

Payday loan or a high-cost credit product? How to tell the difference.

6 things to know before signing a high-cost credit agreement

Salesperson at your door? 6 good signs to watch for

Salesperson at your door? 6 good signs to watch for

What is a high-cost credit product?

Shrinkflation: how to avoid paying more for less at the grocery store

Shrinkflation: how to avoid paying more for less at the grocery store

6 tips to prepare for floods and wildfires

6 tips to prepare for floods and wildfires in BC

More tips…

Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen), hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples and ancestors, and our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work.

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