We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: licence suspensions for two BC home inspectors without insurance2021-07-21Decision summary: BC funeral directors and embalmers fined for violating educational requirements2021-07-19There are new rules for live event ticket sales2021-06-30More news... Get a refund for cancelled travel Start a complaint Need to cancel a contract? Information for our licensed businesses Look up a business Trying to return a car? Getting collection calls? Got a taxi complaint? Salesperson at your door? Sign up to get tips & alerts Buying an event ticket? Recent consumer tipsBC consumer wins fight against airline for refund BC Ballet studio keeps frustrated parents on their toes Top tips for choosing a debt relief service that keeps its wordWatch out for the paving scam!Q&A: Do I have the same rights when buying in-store vs. online?Q&A: I’m having issues with my contractor. What can I do?More tips…
