We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: four home inspectors have licence suspended for not having insurance2024-10-15Decision summary: home inspector has licence suspended for not having insurance2024-09-24Decision summary: six funeral directors/embalmers ordered to comply with education requirements2024-09-13More news... Getting collection calls? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Trying to return a car? Salesperson at your door? Got a taxi complaint? Buying an event ticket? Sign up to get tips & alerts Recent consumer tipsOnline orders: who is responsible when you don’t get your package?Doing a reno? Don’t forget these contract detailsOnline shopping issues: when to contact your credit card companyQ&A: What if a business checks my credit without my consent?Can my fitness punch pass expire?Can I cancel my fitness punch pass?More tips…