We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: funeral director ordered to comply with education requirements2024-07-12Decision summary: two funeral directors/embalmers ordered to comply with education requirements2024-06-21Decision summary: three funeral directors/embalmers ordered to comply with education requirements2024-06-18More news... Getting collection calls? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Trying to return a car? Salesperson at your door? Got a taxi complaint? Buying an event ticket? Sign up to get tips & alerts Recent consumer tipsTravel agency forced to return refund to consumersRegulator helps BC consumer out of an unlawful $7,000 air purifier contractWhat to do if your travel agency closesYour rights if a business delivers your order to the wrong addressAre you liable for charges on a lost or stolen credit card?Worried about sharing your info with a debt collector?More tips…
