The contract rules for your business

BC’s consumer protection laws have rules that businesses must follow depending on the types of contracts you have with your customers. If your contract doesn’t have everything it should, your customer can cancel it and get a refund. This puts your business at risk.  

Read the Business Practices and Consumer Protection Act.
Read the consumer contracts regulation.
Understand who we are and our authority

Identify which type of contact you may have and learn the rules you must follow. 

We recommend that you do your research to find out what other laws may apply to your contracts and have a lawyer review them.

Your customers can file a complaint with our office if they believe that you have breached BC’s consumer protection laws.