Ticket Sales

The Ticket Sales Act applies to businesses that sell and resell tickets to live events in BC. The goal of this law is to provide greater transparency and accountability in the tickets sales industry and to ensure you know what you’re buying when you purchase a ticket to a live event. The law sets out what ticket information must be given to you when you purchase a ticket, and when you might be entitled to a refund. The law only applies to tickets that were purchased after the Ticket Sales Act came into force on July 1, 2021.

Read the Ticket Sales Act.
Read the Ticket Sales Regulation.

Online disruptions:
Over the last week we have been experiencing technical difficulties with our website and MyAccount. We are working on resolving the issues and minimizing the inconvenience to you. Thank you for your patience.