Got a complaint about a taxi?

 

Taxi complaint form for British Columbia

If you have an issue with a taxi company please start by reporting it directly to the business to give them the opportunity to fix it. If they are unable to help you, contact us and we will help you find the best referral for your situation. We work in partnership with the Passenger Transportation Branch to ensure your complaints are heard. To report an issue, please call us at 1 888-564-9963 or fill in our complaint form below.

Complaints missing the required information will be logged only.

Thank you.
  • For us to follow up or refer your complaint, you must provide us with either your telephone number or your email address.