Do you have a gym membership? Do you know when your contract ends? If the answer to the last question is “no”, you’re not alone! We often receive calls from people who have just discovered they are paying monthly fee for a gym membership they thought had ended months ago.
How does this happen?
According to BC law, gym memberships (technically called continuing services contracts) must not be longer than two years. If at the end of the contract you want to renew it for another two years, you are able to do so by consenting in writing within one month of the expiry date. This being said, gyms can put special clauses in their terms and conditions which allow the service to switch to a “month to month” relationship once the initial two-year period ends. If you sign a contract that includes such a term, the gym can bill you on a month to month basis until you cancel properly. You can cancel at any time after the original contract has expired at no cost to you if you give 30 days written notice to the business.
How do I cancel?
The best way to cancel is in writing and sending it in a method that can prove it was sent and received (such as a fax with a verification report or by registered mail). If you cancel in person, be sure to keep proof of the cancellation notice. Visit the “cancelling a gym membership?” section of our website for more information.
The most important thing to remember is to read the terms and conditions of your contract so that you know whether the membership is going to roll over after two years. You may want to give yourself a reminder of when the original membership is over so you can cancel your contract at that time should you wish to do so.
Not all gym contracts are the same and there can be a lot to know about these types of contracts. Get more information by looking through some of our blog posts related to gym memberships listed below.