Shopping & contracts
What kind of gift cards are allowed to expire in BC?
Sometimes we forget that we have a gift card for a certain store or business. A few years go by and you come across it when you’re cleaning out your drawers in the kitchen. It’s a great find but can you still use it after it’s been forgotten about for so many years?
Posted on 2020-10-06 :: Comments (16)
Consumer story: cleaning up the pieces of a shady deal
After buying a vacuum from a door-to-door salesperson the day before, Jack* and Evelyn* took a closer look at the contract and noticed something odd.
Posted on 2020-09-18 :: Comments (3)
Consumer story: a yogi seeks help after being denied a refund
Our consumer stories feature real experiences from consumers who have contacted us for help. Read Melissa’s story to hear how she got her refund.
Posted on 2020-09-10 :: Comments (2)
How to get a refund if your online order never arrives
Posted on 2020-09-03 :: Comments (25)
Buying a gift card to support a small business? Here are the rules
Posted on 2020-04-03 :: Comments (6)
Top 7 tips for planning an event
Posted on 2020-02-20 :: Comments (1)