Shopping & contracts
Consumer story: a yogi seeks help after being denied a refund
Our consumer stories feature real experiences from consumers who have contacted us for help. Read Melissa’s story to hear how she got her refund.
Posted on 2020-09-10 :: Comments (2)
How to get a refund if your online order never arrives
Are you still waiting for your online order to arrive? You may have some rights under BC law. Let us tell you more about that.
Posted on 2020-09-03 :: Comments (25)
Buying a gift card to support a small business? Here are the rules
You may be looking for creative ways to support your favourite small business during this difficult time. If you’re thinking of supporting a small business by purchasing a gift card, here’s what you should know
Posted on 2020-04-03 :: Comments (6)
Top 7 tips for planning an event
Posted on 2020-02-20 :: Comments (1)
The scoop on refunds, returns, and exchanges
Posted on 2020-01-17 :: Comments (23)
How to avoid “porch pirate” theft
Posted on 2019-12-17 :: Comments (5)