Shopping & contracts

Good news for consumers: new laws in effect for prepaid cards

We often get calls from consumers, asking about prepaid cards and gift cards. Consumer Protection BC is responsible for regulating the law in BC around gift cards when it comes to fees and expiry dates.

Your options as a consumer when a business closes

So you prepaid for goods or services, and now you learn that the business you dealt with has closed. If you’re not sure about your options, keep reading for tips on how you may be able to recoup your loss.

Is that extended warranty really worth the cost?

One question we regularly get from consumers is whether or not to spring for extended warranties when making a medium to high-value purchase. Check out this blog post for some tips on what you might want to consider before making that decision.