Summer is near! The sun may not be the only thing that makes a greater appearance this time of year: so does the number of door-to-door salespeople at your stoop. Do you know your rights when it comes to these types of contracts?

Consumer Protection BC is responsible for regulating door-to-door sales contracts (technically called direct sales contracts). Here’s an overview of your rights as a consumer around these contracts:

Right #1: You have the right to change your mind.

You have a 10-day grace period in which you can cancel a door-to-door sales contract for any reason. Visit this page to get information about cancelling your contract.

Right #2: You have the right to not pay an excessive down payment.

According to the law, a down payment (if you’re required to make one) should never be more than $100.

Right #3: You have the right to receive accurate information.

A direct sales contract is not binding if the business doesn’t give you a copy of the contract at the time it’s entered into. By law, the contract must contain specific information.

There’s a lot more to know about door-to-door sales contracts. Visit our Consumer Help page to read more.


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