Consumer Protection BC is responsible for regulating door-to-door sales contracts (technically called direct sales contracts). Here’s an overview of your rights as a consumer around these contracts:
Right #1: You have the right to change your mind. You have a 10-day grace period in which you can cancel a door-to-door sales contract for any reason. Here’s information on how to cancel your direct sales contract.
Right #2: You have the right to not pay an excessive down payment. According to the law, a down payment (if you’re required to make one) should never be more than $100.
Right #3: You have the right to receive accurate information. A direct sales contract is not binding if the supplier doesn’t give you a copy of the contract at the time it’s entered into. By law, the contract must contain specific information.
There’s a lot more to know about door-to-door sales contracts. Check out Consumer Protection BC’s consumer contracts webpage for more information.