Shopping & contracts

Kelsey defends her right to cancel her gym membership

Kelsey and her partner signed up at a new gym. She soon realized she did not want to continue with the gym and tried to cancel her membership. She had not yet been given a copy of the contract, so she was within her rights to cancel…

Jody exercises her cancellation rights for a cemetery plot

While visiting her father’s grave in Victoria, Jody* was approached by the cemetery operator about buying a cemetery plot next her father. After signing the contract and paying for the grave marker, Jody began to have second thoughts.

Hiring a friend? 5 tips to make it awesome, not awkward!

Considering hiring a friend or family member to do some work for you? You may be hesitant to hire someone you know in case something goes wrong. Here are some tips to avoid a messy situation with a dear friend or family member.