Shopping & contracts

Your options as a consumer when a business closes

So you prepaid for goods or services, and now you learn that the business you dealt with has closed. If you’re not sure about your options, keep reading for tips on how you may be able to recoup your loss.

Is that extended warranty really worth the cost?

One question we regularly get from consumers is whether or not to spring for extended warranties when making a medium to high-value purchase. Check out this blog post for some tips on what you might want to consider before making that decision.

Dear Consumer Protection BC: retail sales

If you aren’t part of our Facebook community or don’t always see what we are asked directly on Facebook, here are three questions we have had recently from consumers related to retail sales (and our answers!).