Are you moving at the end of the month? It can be an overwhelming experience with so many things to think about. Have you carefully considered which moving company to hire? If it’s something you haven’t thought much about, here are some tips to help you make an informed decision and make your moving experience as stress-free as possible (is that actually possible?).

Before choosing a moving company:

Do some research first.

  • Ask your family and friends for the names of companies they recommend.
  • Consider calling an organization such as the Better Business Bureau for a list of suggested movers.
  • You may want to find out if the mover is a member of an association of movers or a certified reputable mover program.
  • Do some research online to see what other consumers recommend.
  • Get an estimate in writing.

Ask questions.

  • Is the company insured?
  • Do they have their own equipment?
  • Do they abide by any standards of good practice such as the Good Practice Guidelines for Canadian Movers?

Get more details.

  • Who is responsible for packing?
  • Can any type of box be used?
  • Are there any licenses or customs documents required (such as at border crossings) and who will prepare them?
  • If a deposit is required, will the money be put in trust, as is required in some provinces and territories? Is it refundable? Clarify the methods of payment at the outset.

This is just an overview of some of the valuable information provided by Industry Canada. Read their moving checklist. We wish you all the best on your moving day!


Things to know about moving insurance
Consumer checklist for choosing a moving company (Government of Canada resource)
How to protect your rights when hiring a mover & video (Consumer Protection Ontario resource)