Recently our coffee grinder stopped working. Hoping to learn if other consumers had experienced similar problems, I hopped on my computer and Googled the coffee grinder using its serial number. First result: a website for recalls and safety alerts. And yes, my grinder had been recalled… four years ago!
Did you know that Healthy Canadians has a website that gives consumers easy access to a full list of product recalls, advisories and safety alerts? It includes recalls from Health Canada, the Canadian Food Inspection Agency and Transport Canada.
On this website, you can access specific information about the product (such as details about why it was recalled, where it was sold and what it looks like), as well as what steps you should take (such as return the product or who to call). You can sign up for health and safety updates (via RSS, Twitter or email), and even make a report of a concern.
We hope this information was helpful!
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2 thoughts on “One-stop shop for product recalls and alerts”
Recently Similac has issued a recall for its milk powder products. The items were purchased in BC, but shipped to China as a gift. The recall instructions state that the milk powder is to be returned for refund at the store of purchase. When we called Similac and explained that the item was sent abroad, we were told to contact Similar branch in China to obtain a refund. But the branch in China refused to issue refund. Anything that can be done?
Hi Andrew, thank you for contacting us. Food recalls are monitored and issued by Health Canada so you may want to contact them directly. I have found their contact information, including their phone number on the government of Canada website. Here is the link to it. I hope they will be able to point you in the right direction!