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Shopping & contracts

3 things to look for in your home inspection contract

3 things to look for in your home inspection contract

Did you know that, by law, when you hire a home inspector, your home inspection contract must contain specific information? Here are 3 things to look for when you are signing a contract with a home inspector.

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Posted on 2016-10-17 :: Comments (4)

Video: Rebecca’s hot tub contract story

Video: Rebecca’s hot tub contract story

This is a real story of a consumer who came to us for help. Watch the video and learn what Rebecca learned from her experience regarding consumer cancellation rights and what information must be included in a contract.

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Posted on 2016-07-25 :: Comments (4)

Jack and Lisa’s story: paving the way to a consumer refund

Jack and Lisa’s story: paving the way to a consumer refund

When a paving company requested a $650 deposit, Jack Lisa happily wrote the cheque, thinking that they’ll have a new driveway soon. Read their story to find out what they did when the installation process never happened.

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Posted on 2016-07-11 :: Comments (6)

What would you do? A guide to being a savvy consumer: gym memberships

What would you do? A guide to being a savvy consumer: gym memberships

Posted on 2016-02-22 :: Comments (17)

What would you do? A guide to being a savvy consumer: home-repair

What would you do? A guide to being a savvy consumer: home-repair

Posted on 2016-02-05 :: Comments (4)

What would you do? A guide to being a savvy gift card consumer

What would you do? A guide to being a savvy gift card consumer

Posted on 2016-02-02 :: Comments (2)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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