Flowers are always a nice way to show your appreciation for someone. I love that I can buy and send flowers online to someone whether they live in town or abroad – delivered right to their doorstep! Here are some tips if you choose to buy flowers online.

Tip 1. Look for a reputable company

Ask your friends and family for any recommendations. If you are surfing the Internet, look for an online florist with years of experience, especially one that offers secure ordering. Do they have satisfaction guarantees? You may also want to make sure that they have a valid telephone contact number and a customer service representative available to answer any questions you may have. If you are checking online reviews, take a look at this blog for some tips.

Tip 2. It’s all in the details

Before you place an order, check for things like currency, delivery date, extra fees, policies on re-delivery fees if no one is home to receive the order, as well any other terms and conditions. If you are able to track your order online, it can give you a sense of where the flowers are at any given time.

Tip 3. Confirm that the flowers were delivered

Follow up with the person who got the flowers to make sure that the correct bouquet was received. It will give you peace of mind that it has safely arrived and knowing that, you can be confident to use the same florist again in the future.

Tip 4. Something’s gone wrong? Know where to go

If you’ve paid for the flowers but the recipient never got them, first, try contacting your credit card provider to cancel or reverse the charge. We also have various forms on our website if you need to cancel a distance sales contract.

Ordering flowers online can be considered distance sales contracts. These contracts are not entered into in person and you don’t have the opportunity to inspect the goods before purchasing. Consumer Protection BC regulates specific aspects of distance sales contracts in BC, including what’s required to be in the contract. While we don’t regulate flower shops or quality of service or product issues, we hope the tips above help you make an informed decision and know where to go for help if something goes wrong.

Do you have any other handy tips for buying flowers online? Add yours in a comment below.

ADDITIONAL READING:

Our top 5 tips for online shopping
Using your credit card for online shopping? Get these tips!
My online purchase hasn’t arrived…now what?