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This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.

Tips for negotiating with collection agencies

Tips for negotiating with collection agencies

The Consumer Protection BC inquiry team receives a large number of calls around debt collection each month. Although we have written a few blogs already about this topic, we thought it might be useful to share some tips around debt collection.

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Posted on 2012-04-02 :: Comments (6)

An important payday lending announcement for consumers

An important payday lending announcement for consumers

If you have used the services of Cash Store Financial Inc. since 2009, read this post as we have just ordered the company to refund unlawful fees charged to their customers since late 2009.

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Posted on 2012-03-28 :: Comments (2)

Preventing credit card fraud

Preventing credit card fraud

Credit cards are convenient but it can also be a source of frustration when they are lost or stolen or if someone had made fraudulent charges. In this post, we’ve got six tips on reducing the risk of credit card fraud so read on!

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Posted on 2012-03-19 :: Comments (6)

Don't pay for a year

Don’t pay for a year

Posted on 2012-03-12 :: Add a new comment

Fraud Prevention Month

Fraud Prevention Month

Posted on 2012-03-05 :: Add a new comment

Automobile repairs

Automobile repairs

Posted on 2012-03-01 :: Comments (68)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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