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This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.

Payday lending: changes to the cost of borrowing now in effect in BC

Payday lending: changes to the cost of borrowing now in effect in BC

On January 1, 2017, the cost to get a payday loan changed – for every $100 you borrow, the maximum in fees that you can now be charged is $17 (not $23).

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Posted on 2017-01-16 :: Comments (7)

Our road map for 2017-2019

Our road map for 2017-2019

We are pleased to present Consumer Protection BC’s 2017 – 2019 Strategic Business Plan. This document is essentially our road map for the future. Take a look at our blog to learn more about where we are headed.

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Posted on 2017-01-09 :: Add a new comment

It looks, smells and tastes like a gift card…but is it?

Did you know certain cards are not included in BC’s gift card law? In this blog post, we’ll show you how to figure out if your card is a regular retail gift card or a general use prepaid card.

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Posted on 2016-12-14 :: Comments (39)

The digital afterlife: what happens to your social media accounts after you die?

The digital afterlife: what happens to your social media accounts after you die?

Posted on 2016-12-05 :: Comments (4)

Traveler at the airport

Almost $1.4 million paid out to impacted travellers since 2004

Posted on 2016-11-28 :: Comments (5)

Talking on the phone

Hang up on unwanted scam calls

Posted on 2016-11-18 :: Comments (5)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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