When I asked consumers what they wanted to hear about on this blog a few months back, telemarketing was still a hot topic. In this blog post, I’m going to share my top three telemarketing tips.
- Know the law. Be aware that, by law, BC telemarketers (or telemarketers calling BC consumers) cannot call you from a blocked number. There are also rules in place about when a telemarketer can – and cannot – call you. For example, did you know that telemarketers are not allowed to call you on statutory holidays, or on weekends before 10 a.m. or after 6 p.m.?
- Reduce the calls by registering with National Do Not Call List. You can register your residential, wireless, fax or VoIP telephone number on the National Do Not Call List. Registering is easy, but it’s important to note there are some exemptions (for example, registered charities or political parties can still call).
- Take all the time you need. Before agreeing to anything, do your research about the company and the product/service being offered. Ask to see a copy of the contract before making the purchase, so you know exactly what you’re agreeing to. Still not sure? Take a time out: don’t be afraid to tell the telemarketer that you need more time to consider your options.
More consumer information about telemarketing is available on our consumer help page.