What do you do if you believe you have received a parking ticket in error? Maybe the ticket is issued for a parking violation in a city that you’ve never visited, or maybe you got a ticket in a spot where you felt you were legally parked.
Failure to pay the ticket can result in calls from a collection agency and the unpaid fine being recorded on your credit report. Here are some tips on what you can do if you find yourself with a potentially unfounded parking ticket.
- Contact the business to try and resolve the issue. Give as much information as possible as to why you feel you were issued a ticket in error. We encourage you to follow up in writing so you have proof of your complaint.
- If you are being contacted by a collection agency, you can fill out our debt in dispute form and give it to both the collection agency and the creditor (in this case the parking company). Once a debt has been disputed, the collection agency must not continue to communicate with you.
- Keep a copy of the debt in dispute form and proof that you have sent it.
- If the debt appears on your credit report, you can provide to the reporting agency an explanation in writing of not more than 100 words about the debt.
If you have disputed the debt with the debt collector but continue to get calls about the debt, please contact us.
About Consumer Protection BC
We are responsible for regulating specific industries and certain consumer transactions in British Columbia. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on your concern, another organization may be the ones to speak to; other times, court or legal assistance may be the best option. Explore our website at www.consumerprotectionbc.ca.
7 thoughts on “Parking pains”
In the past, I have received various parking tickets. What I have done was send them a letter, along with a cheque in the amount I would have paid. Then I keep an eye on my Bank Statement to see if the cheque has cleared the Bank, if it has, they have accepted your reason for not being able to pay when you parked, that you gave in the letter and can’t come after you.
I received a “statement letter” in the mail by Impark saying I owed them $85 for a ticket issued on 3/28/2018. There was no way I could’ve received a pkg ticket as I was in California on a road trip that day (which I can prove). I called them and was told it was an “error”, the wrong license plate was entered.
I think this is a horrible excuse and shouldn’t have happened. They said they had video and could see the other plate # was very different than mine. Impark should be held accountable for these types of errors and I’d like to know how often this happens to poor unsuspecting people who actually submit pmt when these types of “errors” are made. I know how ruthless they can be with their collection tactics and outrageous fine amounts.
I paid and park my car in a very dirty parking lot close to Gastown. Nowhere it mentions to display my receipt on the dash; not on the receipt, not on any place in the lot. Well, I got a ticket for not displaying which should have been deleted at a proof of payment. Instead, I got charged $10 for the complaint.
I would like to know if this is legal, after all I did pay my parking and end up paying $13.25 for an hour in a very dirty place.
Hi Martha, thanks for reaching out to us here. Although that sounds like a frustrating situation, we don’t oversee parking lots so I can’t say for sure what’s allowed and what’s not allowed. You may be able to dispute the charges by working with the business directly if you’re unhappy with what happened. Outside of that, I believe your recourse would be through the courts, which I doubt you would want to pursue. I think your best bet would be to escalate the situation to management. I hope this helps and best of luck
They closed the parking due to the virus outbreak in March and still havent announced when are they gonna reopen. At the meanwhile, they are still charging the full amount from monthly parking clients in April and May. They refused to suspend our accounts for a few months. I paid for the service but then I did not receive it.
Hi Karina, thank you for reaching out to us here. Which parking lot are you referring to? There may have been certain cancellation policies that you’ve agreed to when you first signed up for the service, but I would suggest contacting the business directly to see if there is an alternative solution.
I parked at a private lot at 3001 Gordon Ave, Coquitlam run by Precise Parklink Inc. I paid for parking and have proof but accidentally parked in a stall they had marked as ‘loading zone’ (but the paint was so faded that it was not readable from the drivers view of the road – and I have pictures to prove that as well). When I came out of my appt, I found a violation ticket on my windscreen saying I was improperly parked. I emailed them to complain but they refused to budge and now are starting to send letters claiming they will send it to a debt collection agency. There were no signs mentioning any loading zone or the penalty for parking in a loading zone (which basically looks like all the other stalls). I have no intention of paying their ‘fine’ (which has now gone from $50 to $100). What a waste of time for them and me. Good luck Precise getting a cent from me.