The countdown is on! Christmas is 4 sleeps away and New Years is soon to follow. We would like to take this opportunity to remind everyone that planning a safe ride home after gatherings and parties is a great way to make sure your holidays stay happy. Arrange a designated driver ahead of time or if everyone wants to partake in the festivities, prepare to take public transportation or a taxi.
Did you know that Consumer Protection BC plays a role in the taxi industry? In 2007, the Ministry of Transportation and Infrastructure partnered with the Metro Vancouver taxi industry to create a Taxi Bill of Rights.
Within the Metro Vancouver area as a taxi customer, you have the following rights as a taxi passenger:
- Be picked up and transported to your stated destination
- Pay the posted rate by cash, or accepted credit card or TaxiSaver voucher
- A courteous driver who provides assistance, if requested
- Travel with an assistance dog or portable mobility aid
- A taxi that is clean, smoke-free and in good repair
- Direct route, or expect the most economical route
- A detailed receipt, when requested
As a taxi driver, you must obey all laws and have the right to refuse to transport a passenger:
- To avoid contravening a law or condition of licence
- To protect your, or any passenger’s, health or safety
- If the passenger is acting in an offensive manner
- If the passenger refuses to provide a deposit if requested
- For more information for the driver, visit this page
There is a program called Operation Red Nose (ORN). ORN is a volunteer-based service that takes donations in exchange for a safe ride home for you and/or your vehicle. All donations collected support youth organizations. For details, click here for the BC Operation Red Nose page. Use the “Need a Ride Home” link to see if this program is offered within your community.
We wish everyone a fantastic holiday weekend!