Shopping & contracts

How Ainsley helped her parents out of a costly contract

Ainsley was surprised when her parents told her they’d decided to buy a new furnace, water treatment system and air conditioner. “I thought it was a great deal at first,” says Ainsley. She then realized her parents hadn’t been given a copy of the contract…

Shopping online? 5 red flags to watch out for

You may be putting yourself at risk when you shop online if you don’t know what red flags to watch out for. Here are some things to tip you off that the site you’re shopping on may not be trustworthy

Door-to-door sales: refer a friend, lose a friend?

Did a door-to-door salesperson ask you to refer a friend to get some money back on your purchase? You may have inadvertently cost your friend their consumer protection rights.