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Shopping & contracts

How to spot and avoid fake online businesses

How to spot and avoid fake online businesses

Fake online businesses can be convincing. We’ll tell you how to spot one and what to do if you get scammed.

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Posted on 2021-10-22 :: Comments (5)

BC couple’s spring skiing plans go downhill fast

BC couple’s spring skiing plans go downhill fast 

When this local mountain closed due to COVID-19, Alek and Linda tried hard to get their money back, but the business would not budge…

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Posted on 2021-07-29 :: Comments (3)

BC consumer wins fight against airline for refund

BC consumer wins fight against airline for refund 

After missing out on the trip of a lifetime due to COVID-19, this consumer eventually got his money back from the airline. Find out how….

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Posted on 2021-07-21 :: Comments (13)

Ballet studio keeps frustrated parents on their toes

BC Ballet studio keeps frustrated parents on their toes 

Posted on 2021-07-16 :: Comments (1)

Q&A: Do I have the same rights when buying in-store as opposed to online?

Q&A: Do I have the same rights when buying in-store vs. online?

Posted on 2021-06-22 :: Add a new comment

Send e-transfers? Watch out for fraud

Send e-transfers? Watch out for fraud

Posted on 2021-03-04 :: Comments (11)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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