Shopping & contracts
BC consumer wins fight against airline for refund
After missing out on the trip of a lifetime due to COVID-19, this consumer eventually got his money back from the airline. Find out how….
Posted on 2021-07-21 :: Comments (13)
BC Ballet studio keeps frustrated parents on their toes
In this real consumer story, hear how a frustrated parent is able to secure a refund by exercising her cancellation rights as a BC consumer.
Posted on 2021-07-16 :: Comments (1)
Q&A: Do I have the same rights when buying in-store vs. online?
As part of our Q&A series, we’re explaining some of the consumer rights you have when you buy something online vs. in-store. What are your options when an item you bought hasn’t arrived?
Posted on 2021-06-22 :: Add a new comment
Send e-transfers? Watch out for fraud
Posted on 2021-03-04 :: Comments (10)
Do you use prepaid credit cards? You should read this
Posted on 2021-01-14 :: Comments (4)
Video: things to know about cancelling a gym membership in BC
Posted on 2020-10-14 :: Comments (19)