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Shopping & contracts

Can I return a new car?

Can I return a new car?

Our inquiry team often receives calls from consumers who have just purchased a car from a BC dealership. The most common question we are asked is whether or not they can return the car if they are not satisfied. Often consumers think there is a grace period where they can return the car but this is not the case. Once you purchase the car, most often you can’t return it.

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Posted on 2011-11-01 :: Comments (102)

Group buying daily deals and BC's gift card law

Group buying daily deals and BC’s gift card law

We consistently get questions from consumers around BC’s gift card law and group buying deals such as Groupon. You’ve got questions too? Well, read on!

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Posted on 2011-10-05 :: Add a new comment

Back to school!

Back-to-school!

School starts next week and that means back to school shopping for many of us! Start the learning early this year by teaching your kids the importance of being a smart consumer! Here are tips we would like to share about retail sales and cell phones that we often receive questions about.

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Posted on 2011-09-01 :: Comments (2)

Continuing services contracts

Continuing services contracts

Posted on 2011-08-24 :: Add a new comment

Consumer tips for a great grad

Consumer tips for a great grad

Posted on 2011-05-17 :: Add a new comment

Direct sales contracts

Direct sales contracts

Posted on 2011-05-10 :: Comments (6)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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