Shopping & contracts

Cancelling your gym membership because of a material change

As this is the time of year that people begin working on their new year’s resolutions, we thought it would be useful to provide some more information around gym membership contracts. Read on to learn about your rights and responsibilities!

What’s your refund policy?

Did you know that retail stores aren’t bound by any law in BC to provide returns or refunds? Our inquiry team continues to get questions about return policies and procedures, so this post is a reminder that it’s up to you to find out a store’s policy.

Gift cards – check out these tips!

Gift cards make great little stocking stuffers and are the perfect gift for those hard to buy folks. In British Columbia, since 2008 gift cards for a monetary value are not allowed to have an expiry date. Read on to learn more!