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Shopping & contracts

What's your refund policy?

What’s your refund policy?

Did you know that retail stores aren’t bound by any law in BC to provide returns or refunds? Our inquiry team continues to get questions about return policies and procedures, so this post is a reminder that it’s up to you to find out a store’s policy.

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Posted on 2011-12-12 :: Comments (115)

Gift cards – check out these tips!

Gift cards – check out these tips!

Gift cards make great little stocking stuffers and are the perfect gift for those hard to buy folks. In British Columbia, since 2008 gift cards for a monetary value are not allowed to have an expiry date. Read on to learn more!

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Posted on 2011-12-05 :: Comments (12)

Tips for online shopping

Tips for online shopping

The pros of shopping online include having the ability to easily browse interesting products and compare prices. The cons include being extremely frustrated if something goes wrong. Here are some tips if you shop online often!

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Posted on 2011-11-14 :: Comments (2)

Can I return a new car?

Can I return a new car?

Posted on 2011-11-01 :: Comments (102)

Group buying daily deals and BC's gift card law

Group buying daily deals and BC’s gift card law

Posted on 2011-10-05 :: Add a new comment

Back to school!

Back-to-school!

Posted on 2011-09-01 :: Comments (2)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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