This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.
Video: Rebecca’s hot tub contract story
This is a real story of a consumer who came to us for help. Watch the video and learn what Rebecca learned from her experience regarding consumer cancellation rights and what information must be included in a contract.
Posted on 2016-07-25 :: Comments (4)
Bruce & Anne’s story: a happy ending to a great African adventure
Bruce and Anne purchased their vacation through a licensed BC travel agent. A few weeks before their trip, Bruce received an unexpected email from his travel agent. Unfortunately the business had gone bankrupt. Read the blog to get the full story.
Posted on 2016-07-19 :: Comments (6)
Jack and Lisa’s story: paving the way to a consumer refund
When a paving company requested a $650 deposit, Jack Lisa happily wrote the cheque, thinking that they’ll have a new driveway soon. Read their story to find out what they did when the installation process never happened.
Posted on 2016-07-11 :: Comments (6)
Tips on tipping while you travel abroad
Posted on 2016-07-04 :: Comments (2)
Helen’s story: knowing the payday lending rules pays off
Posted on 2016-06-28 :: Comments (14)
Do you need to update your will?
Posted on 2016-06-20 :: Comments (8)