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This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.

Close up of someone running in the snow - 5 things to consider in the first 10 day of your fitness membership

5 things to consider in the first 10 days of your fitness membership

Having second thoughts about your fitness commitment for 2026? By law, you can cancel in the first 10 days to cancel for any reason. 

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Posted on 2026-01-02 :: Comments (12)

Person holding packages in front of a porch with holiday decor - Holiday shopping online? Here’s how to protect yourself

Holiday shopping online? Here’s how to protect yourself

Shopping online this season? A few quick checks can help protect your purchases and make your holidays a little smoother.

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Posted on 2025-12-02 :: Comments (2)

Young happy couple enjoying in a night walk through the city while buying Christmas presents - Our top consumer tips for the holidays

Our top consumer tips for the holidays

The holidays are one of the most spendy times of year and there’s no better time to be savvy and conscientious about your buying choices.

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Posted on 2025-11-26 :: Add a new comment

Cat looking out a window, possibly waiting for a package to arrive - Online orders: who is responsible when your package doesn't arrive?

Online orders: who is responsible when you don’t get your package?

Posted on 2025-10-20 :: Comments (60)

patterned image of colourful contracts - 10 details that must be in your fitness contract

10 details that must be in your fitness contract

Posted on 2025-09-17 :: Add a new comment

Image of a yoga studio with a sign announcing they are changing to "cold yoga only" - How to cancel a fitness contract if the services change

How to cancel a fitness contract if the services change

Posted on 2025-09-17 :: Add a new comment

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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