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Regulated by us

Why it matters: displaying a business licence

Consumer Protection BC is responsible for licensing and regulating certain sectors in the province. It’s our job to make sure that the businesses in those sectors comply with the laws that we oversee. So, let’s bring it back to the basics and go over why displaying a business licence is important and why it matters to you as a British Columbian.

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Posted on 2017-09-12 :: Comments (4)

Online shopping tips

Online shopping: tips to receive your refund when your package never arrives

A lot of people see the benefits of online shopping. It’s quick, easy, and you don’t even need to leave your home to do it. However, have you ever ordered something online and not received the package? You’ve already paid for it, so what do you do now?

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Posted on 2017-08-01 :: Comments (260)

A final thank you & goodbye

“The familiar whir of the old projectors no longer fills the booth. A silent end to a great career”. Ken, a film classifier and projectionist for Consumer Protection BC, takes a moment to remember the outstanding service of our beloved projectors.

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Posted on 2017-07-11 :: Comments (2)

Vacuum

Vacuum sales: what you need to know

Posted on 2017-07-04 :: Add a new comment

Contract requirements: how Eddy was able to exercise his cancellation rights

Posted on 2017-06-27 :: Comments (8)

Deceived: Jake’s moving nightmare

Deceived: Jake’s moving nightmare

Posted on 2017-06-20 :: Comments (8)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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