Legal services & complaint processes
Can a debt collector really do that?
There are rules debt collectors must follow when trying to collect a debt in BC. Here’s what you should know about what they can and can’t do.
Posted on 2026-09-01 :: Add a new comment
Your options if your flight was cancelled by Air Canada
Dealing with Air Canada travel cancellations? Learn the different options that may be available to you under consumer protection laws.
Posted on 2025-08-19 :: Comments (14)
How to be an awesome complainer
We hear from lots of folks in BC who are looking for help with various consumer issues. To help us help you, we’ve put together our top tips on how to be an awesome complainer.
Posted on 2025-07-30 :: Comments (2)
Are you owed unclaimed money?
Posted on 2025-06-06 :: Add a new comment
The risks of borrowing money from unlicensed lenders
Posted on 2024-01-07 :: Comments (5)
BC regulator helps consumer out of unlawful contract
Posted on 2023-11-30 :: Add a new comment