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This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.

Woman sitting on bed - Regulator helps BC consumer out of an unlawful $7,000 air purifier contract

Regulator helps BC consumer out of an unlawful $7,000 air purifier contract

Find out how this real BC consumer exercised her rights to cancel her contract after buying an air purifier from a sketchy company.

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Posted on 2024-07-10 :: Add a new comment

What to do if your travel agency closes

What to do if your travel agency closes

If your travel agency goes out of business and you haven’t yet travelled, contact your airline, hotel and any other tour operator to confirm all of your reservations. Read on to learn more about what to do in these situations.

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Posted on 2024-07-06 :: Comments (4)

Your rights when a business delivers an online order to the wrong address

Your rights if a business delivers your order to the wrong address

Did you order something online only to have it delivered to the wrong address? Here’s what the law says in BC about who is responsible.

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Posted on 2024-07-02 :: Comments (20)

Image of someone paying with a credit card - Am I liable for charges on a lost or stolen credit card?

Are you liable for charges on a lost or stolen credit card?

Posted on 2024-06-26 :: Comments (13)

A man on his phone staring into the sunset

Worried about sharing your info with a debt collector?

Posted on 2024-06-18 :: Comments (4)

Can I be buried on the family farm?

Can I be buried on the family farm?

Posted on 2024-06-10 :: Comments (33)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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