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This is our blog. We offer tips and helpful information on a variety of topics but it is not legal advice. If you require legal advice, please contact a lawyer. We welcome your questions and comments. Our blog policy talks about our content and guidelines for engagement and contributions.

End-of-life wishes - two people holding hands

Top 5 tips for end-of-life planning: have you had “the talk”?

Have you shared your end-of-life wishes with your loved ones? Here’s are some things you’ll want to consider.

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Posted on 2024-07-29 :: Comments (3)

Confirm purchase? Make sure you see these 4 things first!

Confirm purchase? Make sure you see these 4 things first!

Avoid potential issues and get the information you need by looking for these things before you click “confirm purchase”.

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Posted on 2024-07-20 :: Comments (6)

Husband and wife looking at phone - Travel agency forced to return refund to consumer

Travel agency forced to return refund to consumers

Find out how these real consumers exercised their rights and secured a refund after struggling to reach a solution with a travel agency.

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Posted on 2024-07-10 :: Comments (1)

Woman sitting on bed - Regulator helps BC consumer out of an unlawful $7,000 air purifier contract

Regulator helps BC consumer out of an unlawful $7,000 air purifier contract

Posted on 2024-07-10 :: Add a new comment

What to do if your travel agency closes

What to do if your travel agency closes

Posted on 2024-07-06 :: Comments (4)

Your rights when a business delivers an online order to the wrong address

Your rights if a business delivers your order to the wrong address

Posted on 2024-07-02 :: Comments (20)

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Our offices are located on the traditional lands of the W̱SÁNEĆ and Lək̓ʷəŋən (Lekwungen) Peoples, the hən̓q̓əmin̓əm̓ (Hun'qumyi'num), Sḵwx̱wú7mesh (Squamish) and Secwepemctsín (Shuswap)-speaking Peoples. Our work extends across the homelands of the Indigenous Peoples within what we now call British Columbia. We honour the many territorial keepers of the lands and waters where we work, both past and present. 

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