When you have a question or complaint you want to have addressed, sometimes it’s challenging to figure out how to get help. We understand this dilemma so we created a page that clearly addresses common consumer issues. 

which organization can assist you. Our inquiry team often gets questions about concerns that do not fall within the laws that we oversee. For this reason, we have created an online directory of organizations which you may find very useful.

The Consumer Help section of our website

When you navigate to the Consumer Help section of our website, we have a list of topics which covers areas that we directly oversee (such as debt collection, payday lending, and funeral services). 

Of course, you can always call us toll-free at 1.888.564.9963, or email us at info@consumerprotectionbc.ca. We are happy to help. Did you know that you actually speak to a person when you call us? For other inquiries, please visit this page for a full list of our contact information.