Debt collection

Worried about sharing your info with a debt collector?

We’ve been hearing from consumers who are concerned about sharing their personal info when they are contacted by a debt collector. We’re going to provide some background info and help you ensure you’re dealing with a legitimate collector so you can keep your personal information safe.

It’s not my debt!

Glenn’s son got himself into financial trouble and some of his unpaid bills went to collections. A debt collection agent began calling Glenn at home, trying to get ahold of his son. Find out how Glenn got himself out of this situation.

Asking a debt collector to only communicate with you in writing: what you need to know

Did you know you have the right to ask for all communications from a debt collector to be in writing only? But remember: even if you stop the debt collection calls, you’re still responsible for the debt.