Consumer Protection BC has imposed an administrative monetary penalty against Paul Friesen (I Find It Inspections Inc.), a licensed home inspector based in Surrey BC, for:
- Supplying false or misleading information, contrary to section 189(5)(a) of the Business Practices and Consumer Protection Act (BPCPA), an administrative penalty of $2,750.00
In addition, a compliance order has been issued for the following contraventions:
- Failing to include a licence number in all representations and visual advertisements, contrary to section 6(3) of the Home Inspector Licensing Regulation
- Failing to ensure home inspection reports include the consumer’s name and address, contrary to section 13(1)(e)(i) of the Home Inspector Licensing Regulation
- Failing to include a licence number in home inspection reports, contrary to section 13(1)(e)(iv) of the Home Inspector Licensing Regulation
The business has been ordered to take measures to remedy and prevent a repeat of the contraventions. The business is also required to reimburse Consumer Protection BC partial costs for the inspection in the amount of $200 within 30 days.
By law, the business has 30 days to request a reconsideration of the decision.
All money received from administrative penalties is deposited into the Consumer Advancement Fund (as required by section 169 of the BPCPA).
To check the status of a Consumer Protection BC licensed business, read a backgrounder on the regulation of the sector in BC, understand our administrative penalty policy and procedures and read other information for regulated businesses and the public, please visit our website.
About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures
For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at www.consumerprotectionbc.ca. You can also like us on Facebook, Instagram and YouTube, and read our blog for valuable consumer tips and resources.