- Failing to complete the required education/training, contrary to section 38(1)(a) and/or 38(1)(b) of the Cremation Interment and Funeral Services Regulation, which requires funeral directors and embalmers to complete the following training every two years once licensed:
- 38(1)(a) 6 hours of training in a program of funeral services that is approved by the director, if licensed as a funeral director, and
- 38(1)(b) 6 hours of training in a program of embalming that is approved by the director, if licensed as an embalmer.
The funeral director/embalmer has been issued a $1,150 administrative penalty. Read the notice of administrative penalty and the full reasons for the decision.
By law, they have 30 days to request a reconsideration of the decision.
All money received from administrative penalties is deposited into the Consumer Advancement Fund, as required by section 169 of the Business Practices and Consumer Protection Act.
About Consumer Protection BC
Consumer Protection BC is a not-for-profit regulator responsible for overseeing specific industries and consumer transactions in British Columbia. The organization’s mandate includes licensing and inspecting regulated businesses, responding to consumer inquiries, investigating alleged violations of consumer protection laws, and classifying all general release motion pictures.
With a focus on fairness and accountability, Consumer Protection BC works to ensure consumers are informed and protected. For more information, including recent enforcement actions and details about inspection and complaint-handling processes, visit www.consumerprotectionbc.ca. The organization also shares valuable consumer tips and resources through its blog and social media channels on Facebook and Instagram.
Please note information on the website is provided for general educational purposes only and should not be considered legal advice. For details, read our website disclaimer.

