Consumer Protection BC has issued a compliance order against The Fahrenheit Yoga Studio Ltd. (DBA BYSURREY), a yoga studio based in in Surrey BC, for:
- Failing to provide a refund to consumer within 15 days of statutory contract cancellation, contrary to section 25 (6) )(a)(ii), of the Business Practices and Consumer Protection Act (BPCPA)
The business has also been ordered to refund the consumer in the amount of $385.05, and to reimburse Consumer Protection BC partial costs for the inspection in the amount of $500 within 30 days.
By law, the business has 30 days to request a reconsideration of the decision.
To check the status of a Consumer Protection BC licensed business, read a backgrounder on the regulation of the sector in BC, understand our administrative penalty policy and procedures and read other information for regulated businesses and the public, please visit our website.
About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and to classify all general release motion pictures.
For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow us on Facebook, Instagram and YouTube or read our blog for valuable consumer tips and resources.