We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Consumer Protection BC suspends travel agent licence2026-04-21News release: Consumer Protection BC announces agreement with StubHub on ticket disclosures and refunds following Taylor Swift concerts2026-03-11News release: Consumer Protection BC alerts consumers outside BC about possible refunds from Spring Financial2026-02-18More news... Issue with an event ticket? Need to cancel a contract? Issue with an online purchase? Information for our licensed businesses Learn your contract rules as a business Look up a business Issue with a car purchase? Salesperson at your door? Thinking of getting a high-cost loan? Sign up to get tips & alerts Recent consumer tips10 ways to reduce your clothing waste and save money10 tips to declutter and live with less5 things to consider in the first 10 days of your fitness membershipHoliday shopping online? Here’s how to protect yourselfOur top consumer tips for the holidaysOnline orders: who is responsible when you don’t get your package?More tips…
