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We license certain sectors and offer information & referrals to the public.



Recent consumer tips

Online shopping issues: try contacting your credit card provider as a last resort

Do you have an issue with something you bought online? Have you tried to cancel your “contract” and you still haven’t gotten a refund? Here are some tips on how and when to contact your credit card provider to request a chargeback.


What is a “quality of service” issue and what can you do about it?

Why it matters: knowing your options when picking out a casket or container

What to consider when your car lease is ending

Things to look out for when shopping sustainably

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Read our news

Decision summary: First Memorial Funeral Services fined for violating BC’s consumer protection laws

Consumer Protection BC has issued a compliance order and administrative penalties totaling $5,200 against First Memorial Funeral Services, a Division of Service Corporation International (Canada) ULC, a licensed funeral services provider based in Vancouver BC, for violating BC’s consumer protection laws by: Failing to ensure, in four funeral services contracts with consumers, that the person […]



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