We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: Quebec based payday lender ordered to comply with consumer protection laws2025-09-17News release: Payday lender to refund consumers nearly $550,000 after Consumer Protection BC investigation2025-09-12News release: Consumer Protection BC alerts HVAC customers of class action lawsuit2025-09-03More news... Explore debt and borrowing resources Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Issue with a car purchase? Salesperson at your door? Got a taxi complaint? Issue with an event ticket? Sign up to get tips & alerts Recent consumer tips10 details that must be in your fitness contractHow to cancel a fitness contract if the services changeHow to cancel a fitness contract if you move awayHow to cancel a fitness contract if you physically or mentally can’t participateHow to cancel a fitness contract in the first 10 daysYour options if your flight was cancelled by Air CanadaMore tips…
