Consumer Protection BC has issued compliance orders and administrative penalties to four funeral directors and embalmers for:

  • Failing to complete the required education and training, contrary to section 38(1)(a) and (b) of the Cremation Interment and Funeral Services Regulation, which requires funeral directors and embalmers to complete the following training every two years once licensed:
    • (a) 6 hours of training in a program of funeral services that is approved by the director, if licensed as a funeral director, and
    • (b) 6 hours of training in a program of embalming that is approved by the director, if licensed as an embalmer.

The licensed funeral directors and embalmers are:

Jayden Lowrie

Jennifer Barker

Brenda Hamilton

Maryann Shewchuk

Each person has been ordered to complete the education and training requirements for the previous two-year period, if they haven’t already.

By law, each of them has 30 days to request a reconsideration of the decision. 

All money received from administrative penalties is deposited into the Consumer Advancement Fund (as required by section 169 of the BPCPA)

About Consumer Protection BC 

Consumer Protection BC is a not-for-profit regulator responsible for overseeing certain industries and specific consumer transactions in the province. Their mandate is to license and inspect their regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and classify all general release motion pictures.  

For more information about Consumer Protection BC, to readtheir recent enforcement actions, and to learn about their inspection and complaint-handling processes, please visit their website at www.consumerprotectionbc.ca. You can also follow them onFacebook,InstagramandYouTubeorread their blogfor valuable consumer tips and resources.