Consumer Protection BC has issued a compliance order against Efficiency Solutions Comfort Services Inc., a heating, ventilation, and air conditioning (HVAC) company, for:
- Refusing or failing to provide information in accordance with an inspection demand made under section 150 of the Business Practices and Consumer Protection Act (BPCPA), contrary to section 189(5)(b) of the BPCPA
The business has been ordered to comply with the inspection demand, provide the required documents and to reimburse Consumer Protection BC for partial costs for the inspections in the amount of $1,500 no later than June 17, 2023
By law, the business has 30 days to request a reconsideration of the decision.
About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and to classify all general release motion pictures.
For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our website at www.consumerprotectionbc.ca. You can also follow us on Facebook, Instagram and YouTube or read our blog for valuable consumer tips and resources.