Recent enforcement actions details

Case number: 
32297

Business:
Event Tickets Center

Does business as:

Individual First Name:

Individual Last Name:

Attached PDFs: 

• Undertaking Event Tickets Center, Inc

Summary:

Event Tickets Centre is a secondary ticket selling platform operator that facilitates the sale of tickets to events held in BC.

Consumer Protection BC entered an agreement, more formally known as an undertaking, with Event Tickets Centre after doing an inspection into its business practices. Consumer Protection BC alleges Event Tickets Centre contravened the Ticket Sales Act (TSA) by not clearly disclosing information to consumers on an event ticket.

As part of the agreement, Event Ticket Centre must change the way it discloses information to anyone buying a ticket to an event in BC. This includes clearly displaying the location of the seat or standing area, terms and conditions including refund guarantees under the TSA, and the secondary ticket sellers contact information.

Event Tickets Centre must also maintain an accessible address in British Columbia.