Recent enforcement actions details

Case number: 
32213

Business:
Arbor Memorial Inc

Does business as:
Victoria Cremation Service

Individual First Name:
SARAH JANE

Individual Last Name:
SMITH

Attached PDFs: 

• Decision
• Compliance Order
• Notice of Administrative Penalty

Summary:

Sarah Smith is licensed as a funeral director and embalmer with Consumer Protection BC. At the time this file was opened, they worked at Victoria Cremation Service, in Sidney, BC.

Every 2 years, all funeral directors and embalmers in this province must complete 6 hours of training in an approved program for each role, as a requirement of the Cremation, Interment and Funeral Services Regulation (CIFSR).

Consumer Protection BC has found Smith failed to complete the required training, a violation of CIFSR.

Smith is ordered to pay a $500 administrative penalty to Consumer Protection BC and complete the required industry training.

Smith can submit a request for reconsideration within 30 days.