Recent enforcement actions details

Case number: 
32170

Business:
Toledo Credit

Does business as:

Individual First Name:

Individual Last Name:

Attached PDFs: 

• 32170 20260924 Toledo Credit Decision
• 32170 20260924 Notice of Administrative Penalty
• 32170 20260924 Compliance Order

Summary:

Toledo Credit is a consumer lender that also collects its own debts. The company is based in Surrey, BC.

Consumer Protection BC inspected Toledo Credit’s debt collection practices following complaints from six borrowers. The decision found Toledo Credit harassed the borrowers and used false and misleading information to try and get them to pay in all six cases, a violation of the Business Practices and Consumer Protection Act.

Toledo Credit is ordered to change its collection practices, pay $34,000 in administrative penalties, and reimburse $3000 to Consumer Protection BC for inspection costs.

Toledo Credit has 30 days to request a reconsideration of the decision.